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| MBES |
Here's a summary of how we work:
- Perform Needs Assessment
- Build a Relationship
- Initiate Operations
- Account Status
- Solutions
- Staff
- Integrity
- Expertise
- Communication
- Proven Record of Performance
- The Bottom Line
| Perform Needs Assessment |
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| Build a Relationship |
| After the initial needs assessment, we conduct team meetings with your staff to establish protocols for a solid business relationship. This process helps facilitate several functions: |
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| Initiate Operations |
| Our next step is to implement the procedures outlined in the operations and procedures protocol in a timely manner. We will work with you to integrate our systematic approach into your facility by implementing our proven techniques that will reduce your accounts receivable and have an immediate impact on your bottom line. |
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| Account Status |
| EBS generates reports tracking
the status and progress of referred accounts. The reports are also helpful
in that they provide necessary information for budget and charity care
requirements. These reports are produced and distributed to clients on a
regularly scheduled basis. Our firm is performance driven. We know our clients want to see results and they want to see them soon. We work hard to meet or exceed our client's performance expectations. We are committed to each client's satisfaction and regularly review our performance to be sure our clients receive the best possible service. By communicating with our clients, we can adjust our services to meet their changing needs. Our flexibility and willingness to adapt help guarantee that we will be there with the right solutions when you need us. |
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| Solutions |
| EBS offers a variety of comprehensive solutions to maximize the reimbursement potential of your facility. Even with the myriad of healthcare and insurance programs in existence today, many patients are not adequately insured or, in many instances, are not insured at all. Even verified insurance coverage for a patient is no longer a guarantee of payment. The challenge today is to be aware of all available resources and to know how to use them. We offer specialized services to enhance your revenue. We currently protect many liability claims with Medicaid eligibility that pays ahead of the settlements or P.I.P. |
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| Staff |
| EBS recruits and selects only the best qualified and most experienced reimbursement specialists and analysts. Not only are they professional, but extremely personable and friendly people. It is this rare combination of technical expertise and interpersonal skills that enables us to provide the absolute best service in the industry. Our staff includes highly skilled program specialists. We know of no other competitor that has all these types of professionals on staff on a full-time basis. We carefully match work style preferences and personalities to minimize personnel changes and ensure a productive work environment. |
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| Integrity |
| EBS has worked very hard to develop a reputation of expertise and professionalism as well as one of integrity and honesty. We are proud of this reputation and sincerely pledge that we will not do anything to compromise or jeopardize it. We strive to set the standards for all others to follow. |
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| Expertise |
| We obtain and maintain
information
that summarizes and highlights the important aspects of the various available
government assistance programs and social security disability laws.
This information serves as a convenient reference tool for our employees.
They supplement and reinforce our training program designed to give our
employees thorough, personal knowledge of the programs and laws.
We want our employees to be able to answer any questions patients or their healthcare providers may have that which is only possible if the employees know and understand the different programs. A thorough understanding of the various federal, state and county programs also enables EBS employees to "piggyback" programs to maximize reimbursement. By knowing which programs to apply to first and which programs will act as a secondary payer, we can dramatically improve the level of reimbursement. |
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| *Communication* |
| Can you see the results of our
efforts? Absolutely! The moment our contract begins, we
establish lines of communication to ensure hospital personnel understand EBS
is there to help their facility and their staff become more effective and
efficient in providing patient services. We move quickly to identify potential problems and are proactive in our efforts to create a strong team environment. We are experienced and knowledgeable managing relationships and have an excellent track record for creating productive working relationships with hospitals and health care providers. |
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| Proven Record of Performance |
| EBS has successfully screened
and processed millions of dollars of uninsured, underinsured, and self-pay
accounts since 1999. Our list of clients ranges from large
multi-institutional health care systems to rural hospitals. Our complete spectrum of services includes:
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| The Bottom Line |
| You and your facility
are
our most valuable asset. We are continuously improving our processes and services by listening to our clients' needs. We are the best choice to handle your reimbursement needs. |
